FAQ

Ready to join the legendary casino?

Simply click on 'Create Account' in the left-hand menu to get started. Fill in the required fields with your information, and follow the easy steps to complete your registration. Welcome to the excitement – we can't wait to have you on board!

You can only have one account on StaXino.

If you have an old account, please contact our customer support team.

To ensure your security, we'll email you secure links to download the necessary documents for account verification.

To reset your password, navigate to "Log In" in the left-hand menu, then click on "Forgot Password?" to receive a link for resetting your password.

To view your betting history, simply go to the 'History' section within the cashier. Here, you'll find a detailed overview of all your past game rounds.

At StaXino, safeguarding your personal and financial information is our top priority. Our platform operates under a stringent gaming license, ensuring regular creditworthiness checks and compliance with online casino regulations.

We employ 256-bit Secure Socket Layer (SSL) encryption to protect all data communication. This advanced encryption ensures that your information is secure during transmission and accessible only to authorized personnel. Our payment processing systems also prioritize security, using cutting-edge technologies to safeguard sensitive data such as credit card and account numbers during financial transactions.

Furthermore, we strictly adhere to data protection protocols, ensuring that your personal data is:

- Treated in compliance with your rights.

- Managed fairly and lawfully.

- Collected for specific, legitimate purposes and is neither excessive nor irrelevant.

- Stored securely to prevent unauthorized access.

Your Username and Currency cannot be altered. To change other account details, simply email us at [email protected].

Ensure your email includes:

- Full name

- Username

- Date of birth

- Current information to be updated

- New information to be set

Note that changes related to identity or address require additional documents like proof of identity or proof of address.

For further assistance or inquiries, reach out to our Support team—they're here to help!